Privacy Policy

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I. Introduction

• We take the security and privacy of our users seriously. This policy outlines the measures we take to protect data and personal information and ensure a safe browsing experience.
• Purpose of the policy
• Scope of the policy
• Definitions of key terms
 

II. Information Collected

• Types of information collected
• How information is collected
• Purpose of collecting information
• Legal basis for collecting information
 

III. Use and Sharing of Information

• How information is used
• How information is shared
• Third-party service providers
• International transfers of data
 

IV. Security Measures

• Security protocols in place
• Data breach notification procedures
• Employee training and access control
• Physical and technical safeguards
 

V. Your Rights and Children's Privacy

• Accessing and correcting personal information
• Data portability
• Erasing personal information
• Opting out of marketing communications
• Compliance with Children's Online Privacy Protection Act (COPPA)
• Age restrictions

VI. Changes to the Policy

• How changes will be communicated
• Frequency of updates

VII. Contact Information

• How to contact us with questions or concerns

I. Introduction

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Campus Innovation is committed to the privacy of the data provided to us and the privacy of customers using our software.  This "Notice of Privacy Policy" discloses the information gathering and dissemination practices for Campus Innovation, Inc. and its affiliates (“Campus Innovation, “CI”, “we”, “our” or “us”). Its designated purpose is to inform you of the policies, practices, and procedures that apply to the collection, security, use, and disclosure of the information we collect through the product and services offered, licensed, and/or utilized by you via a entity that is a purchaser or licensee of our product and services.  The features, functions and utilities available from us online, wirelessly or otherwise, whether they are products or services or available on our website or through a mobile device, will be referred to as “Services” in this Privacy Policy and we will use the term “Site” to refer to the above-mentioned website, as well as any other digital or electronic mechanism by which you access or use our products and services or interact with us (e.g., email, SMS).

This Privacy Policy does not apply to any information that you may provide to third parties; for example, other sites linked to the Campus Innovation Websites. You should contact such third parties directly to determine their respective privacy policies.

Changes to this Privacy Policy

We may modify this Privacy Policy at any time and from time to time and you should check back to this webpage frequently because all amendments and changes will be posted on this page. When appropriate, especially for material changes to this Privacy Policy, we will notify you by email or by other means prior to the changes taking effect. If you continue to use our Site or our Services after the effective date of any modifications, you will be deemed to have accepted and agreed to the Privacy Policy as modified. Your only remedy, if you do not accept the terms of this Privacy Policy or any modification, change or amendment, is to discontinue use of our Site and our Services.

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II. What information does Campus Innovation collect?

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Personal Data

Campus Innovation collects the following information from its clients in order to provide product and support services: contact details, such as name, email address, and phone number, vehicle data, as well as business information, such as financial and transaction data. Each Campus Innovation client can configure a wide range of additional fields.  You have the right to access your personal data held by us, and to request its correction or deletion.

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End User Personal Data

Campus Innovation products enable our licensees to process community members, as well as guests& visitors, (“End User”) personal data, for the purposes for providing them with parking services, such as vehicle registration and access to valid parking permits.  Personal data collected from End Users varies depending on configuration, but typically includes name, email address, phone number, date of birth and identifiers such as student/employee IDs.

Items listed above maybe referred to as “Personally Identifiable Information” (“PII”).  The definition of personally identifiable information (sometimes referred to as personal information, personal or private data or other similar terms) may vary from country to country and even by state, province, county or other political subdivision. Personally identifiable information often includes such data as your name, title, company name, industry type, mailing address, telephone number, fax number, email address, social media account credentials and any other information that can be used, directly or indirectly to uniquely identify you and distinguish you from other individuals. For purposes of this Privacy Policy we will use the term inclusively and comprehensively to include any information that would be considered personal or private or would otherwise fit within the meaning described above.

You may provide personally identifiable information in a number of ways, including your: (i)using our Site or our Services, (ii) signing up, registering or subscribing to our digital publications, newsletters, chat rooms, forum or blogs, (iii)downloading white papers and other material or information from the Site, (iv)participating in a trial, demonstration or other licensed or authorized activity we make available, whether or not you download any programs, apps or other code, or (v) communicating with us or with others via our web site or through our Service.

We only collect personal information that is necessary for the purposes for which it is being collected. We will never sell or rent your personal information to third parties. However, we may share your personal information with third-party service providers who assist us in providing our services or processing transactions on our behalf.

We will have the right to use your personally identifiable information to: (i) perform our obligations arising from any contracts entered into between you and us or if you are an authenticated user of an entity licensed to use our product; or (ii) provide you with use of the Site and/or the Services you are authorized to use or that you have requested from us; (iii) communicate with you regarding our Site, our Services or any aspect of our relationship with you, including notifying you of changes to this Privacy Policy; and (iv) to enable us to make improvements and learn ways to optimize the operation and performance of our Site and Services.

We will retain your personally identifiable information for as long as needed according to governing PII regulations and provide you services and for a reasonable period after that for archival, audit, legal or operational purposes. We will always reserve and retain the right to keep and use your personally identifiable information to comply with our audit, legal and regulatory obligations, to resolve disputes and to enforce our agreements.

We are considered a Data Processor under the Data Protection Legislation. We work with clients (who are Data Controllers), in accordance with our obligations under the applicable Data Protection Legislation to assist them in providing a robust approach to data protection. End User data protection issues can be raised with us, and will be passed to the appropriate Data Controller for action.

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Log Data We Collect

When you visit the Site, we automatically collect information that your browser sends or is available to use as part of the technology of accessing and using our Site and our Services(“Log Data”). Log Data may include information such as your IP address, device type, browser type, geo-location information, the domain from which you are visiting, web pages you visit and the search terms you use, among other information. Except in the instances described herein, we do not use this information to identify you personally. We use it primarily to monitor the use of our Site and Services, for security and the protection of our technology, to help diagnose problems with our Site and Services and for the administration of our Site and Services.

III.  What is this information used for?

We use the information we collect for the following purposes and legal bases:

To fulfill a subscription agreement, or take steps linked to a subscription agreement: this is relevant where you or an authenticated member of an entity that subscribe for our Services. This includes to:

 
• process your user account, transactions, and subscription, including verifying your identity, taking payments and communicating with you;
• communicate with you, either directly or through one of our partners, including for customer service.
 

As required by Campus Innovation to conduct our business and pursue our legitimate interests, in particular to:

 
• provide, improve, operate and maintain our Site and Services;
• communicate with you to provide our Site and Services, such as responding to your queries;
• provide you with updates and other information relating to the Site and Services;
• improve personalize and expand our Site and Services;
• understand and analyze how you use our Site and Services;
• develop new products, services, features, and functionality;
• develop aggregate analysis and business intelligence that enable us to operate, protect, make informed decisions, and report on the performance of our business;
• protect the security and safety of our Services and our customers, and detect and prevent illegal activities;
• comply with applicable laws and regulations or requested by any judicial process or governmental agency, including requests by government or law enforcement authorities conducting an investigation
• protect your vital interests or those of another person;

Where you give us consent:

 
• for marketing and promotional purposes where we send you direct marketing in relation to ourrelevant products and services, or other products and services provided by us;
• for placing cookies and using similar technologies in accordance with our Cookies Policy and the      information provided to you when those technologies are used;
• on other occasions where we ask you for consent, we will use the data for the purpose which we explain at   the time.
 

With whom is this information shared?

We do not sell, rent or otherwise communicate your personal information to third parties outside of the purview of Campus Innovation without your consent.

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IV.  Security measures

Campus Innovation takes the security of PII data very seriously. We have implemented a number of security measures to protect your information from unauthorized access, use or disclosure.   The Security measures we have in place include:

·       Zero Trust: We operate under the Zero Trust security framework, which means that we assume that all network traffic is potentially malicious and require verification for all access requests, regardless of whether they originate from inside or outside the network.

·       Encryption: We encrypt all personal information at rest and in transit using industry-standard encryption protocols, such asAES-256. This means that even if someone were to gain unauthorized access to our servers, they would not be able to read the information stored on them.

·       Access Control: We limit access to personal information to only those employees or contractors who need access to it to perform their job duties. All employees and contractors undergo regular security training to ensure that they are aware of the importance of protecting your personal information.

·       Physical Security: We have implemented physical security measures to protect against unauthorized access to our facilities, including access controls, security cameras, and alarms.

In the event of a data breach or other security incident, we have procedures in place to promptly investigate and respond to the incident. We will notify you in accordance with applicable laws and regulations if we believe that your personal information may have been compromised in a data breach.

Safe Harbor Compliance

Campus Innovation. complies with the U.S.-EU Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries. Campus Innovation, Inc. has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Campus Innovation’s certification, please visit http://www.export.gov/safeharbor/

Disclaimer of responsibility for privacy policy and content at linked sites

The Campus In novation Web Sites may provide you with links to other Web sites. We are not responsible for those sites and cannot control the use of information that you submit once you reach those sites, nor can we control the content of what is offered on those sites or on links from those sites. You should contact such third-party Web sites directly to determine their privacy policies.

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V. Your Rights and Children's Privacy

You have certain rights with respect to your personal information, as follows:

• Right to Access: You have the right to request access to the personal information we hold about you.
• Right to Correction: You have the right to request correction of any inaccurate or incomplete personal information we hold about you.
• Right to Erasure: You have the right to request erasure of your personal information in certain circumstances, such as if it is no longer necessary for the purposes for which it was collected.
• Right to Object: You have the right to object to the processing of your personal information in certain circumstances, such as if you believe that your personal information is being processed unlawfully.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances, such as if you believe that your personal information is inaccurate or if you have objected to the processing of your personal information.

To exercise any of these rights, please contact us using the information provided in the Contact Us section of this policy.

We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13 without verifiable parental consent, we will take steps to remove that information from our servers.

By using our website, you represent and warrant that you are at least 13 years of age. If you are under the age of 13, please do not use our website or provide any personal information to us. If you are a parent or legal guardian and believe that your child under the age of 13 has provided personal information to us ,please contact us using the information provided in the Contact Us section of this policy.

VI. Changes to the Policy

We may update this security and privacy notice policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. If we make any material changes to this policy, we will notify you by posting a notice on our website or by other means as required by law.

We encourage you to review this policy periodically to stay informed about our information practices. Your continued use of our website after any changes to this policy will constitute your acceptance of such changes.

If you have any questions or concerns about this policy, please contact us using the information provided in the Contact Us section of this policy.

California Residents -Your Privacy Rights

California Civil Code Section 1798.83 permits California residents who provide personal information in obtaining products or services for personal, family or household use to request and obtain from us once a year, free of charge, information about the personal information (if any) we disclosed to third parties for their direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of personal information that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to the address provided at the end of this Privacy Policy. Please be aware that not all information sharing is covered by the Section1798.83 requirements, and only information on covered sharing for California customers will be included in our response.

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VII.  Contact Information

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info@campusinnovation.com

Campus Innovation

844.CAMPUS6

Revised 4/12/2023